It was an absolute pleasure working with Abigail Jacobs in finding my family a rental unit in Watertown, Ma. I first contacted Abigail on Zillow and in less than 2 minutes (unlike other agents that I had worked with) she responded to my request for more information and booked a viewing for me on the same day. She took me through the application process with patience. Abigail is very responsive, attentive, efficient, patient, professional, but more than that, she is really a wonderful, kind person. I would recommend Abigail to anyone looking for property to rent, sell or buy. I will certainly wish to work with Abigail again.